44tk Privacy Policy — How We Handle Your Personal Data

Introduction

44tk is committed to protecting the privacy and security of every player who uses our platform. This Privacy Policy applies to all users of the 44tk website and mobile browser interface, regardless of location. As a platform serving players in Bangladesh, 44tk handles personal data with the care and discretion that our users deserve. This Policy should be read alongside our Terms & Conditions, which set out the broader rules governing your use of the Platform.

We will never sell your personal data to third parties for their own marketing purposes. We do not engage in unsolicited commercial communications. The data we hold about you is used exclusively to provide, maintain, and improve the 44tk Platform and to meet our legal and regulatory obligations. Where we share data with third parties, it is always for a specific, documented, and necessary operational purpose as described in this Policy.

What Data We Collect

44tk collects the following categories of personal data from users of the Platform. We collect only what is necessary to provide our services and fulfil our legal obligations.

How We Use Your Data

44tk uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that has not been disclosed in this Policy.

• Account creation, management, and security — including verifying your identity, processing your login, and detecting unauthorised access attempts.
• Processing financial transactions — depositing funds into your account, processing withdrawal requests, and maintaining accurate transaction records.
• Providing customer support — responding to queries, resolving disputes, and handling complaints related to your use of the Platform.
• Regulatory compliance and fraud prevention — conducting KYC checks, monitoring transactions for suspicious activity, fulfilling anti-money laundering obligations, and cooperating with law enforcement where required by law.
• Responsible gaming — monitoring wagering patterns to identify players who may be at risk of problem gambling and administering self-exclusion, deposit limit, and reality-check tools.
• Service improvement — analysing aggregated, anonymised usage data to improve Platform performance, fix bugs, and develop new features that better serve our players in Bangladesh.

44tk does not use your personal data to build marketing profiles for third-party advertisers and does not sell, rent, or lease personal data to any external organisation. Any direct communications from 44tk (such as notifications about new games or promotions) are relevant to your existing account and can be managed through your account preferences at any time.

Legal Basis for Processing

44tk processes personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual necessity — processing required to perform the contract between you and 44tk (e.g. creating your account, processing bets, paying out winnings, handling withdrawals).
• Legal obligation — processing required to comply with applicable laws and regulations, including anti-money laundering rules, age verification requirements, and law enforcement requests.
• Legitimate interests — processing for fraud prevention, security monitoring, Platform improvement, and responsible gaming oversight, where these interests are not overridden by your rights.
• Consent — where you have given explicit consent for a specific processing activity (e.g. optional marketing communications). You may withdraw consent at any time through your account settings without affecting the lawfulness of prior processing.

Data Sharing and Third Parties

44tk does not sell personal data. We share data with third parties only where strictly necessary and only with parties who are contractually bound to handle data securely and in accordance with applicable law. Categories of third parties with whom we may share data include:

• Payment processors — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card payment networks receive only the transaction data necessary to process deposits and withdrawals on your behalf.
• Identity verification providers — third-party KYC and age verification services that process identity documents to confirm eligibility. These providers operate under strict data processing agreements.
• Game technology providers — Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and other providers receive anonymised session data sufficient to deliver game content and calculate outcomes. They do not receive your full identity profile.
• Law enforcement and regulatory authorities — where legally required, 44tk will disclose personal data to law enforcement agencies, courts, or regulatory bodies in response to a valid legal request.

All third-party service providers engaged by 44tk are required to implement appropriate technical and organisational security measures. 44tk remains responsible for ensuring that data shared with third parties is handled in compliance with this Privacy Policy. We do not share data with third parties in countries that do not maintain adequate data protection standards without first implementing appropriate safeguards.

Cookies and Tracking Technologies

44tk uses cookies and similar tracking technologies to operate the Platform, maintain your session, and collect analytics data. The types of cookies we use include:

• Essential cookies — required for the Platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without breaking core Platform functionality.
• Analytics cookies — used to collect aggregated, anonymised data about how players interact with the Platform. This data helps us identify performance issues and improve the user experience. Analytics data does not identify individual users.
• Preference cookies — used to remember your account settings and preferences, such as language selection and notification settings, so you do not need to re-enter them on each visit.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to use the Platform. We do not use advertising cookies or share cookie data with third-party advertising networks.

Data Retention

44tk retains personal data for as long as is necessary to fulfil the purposes set out in this Privacy Policy and to comply with our legal obligations. The retention periods we apply vary by data type: account and identity data is typically retained for the duration of your account and for a minimum of five years after account closure; transaction and betting records are retained for a minimum of five years in line with financial record-keeping obligations; technical and device data is retained for up to 12 months; communications data is retained for up to two years.

Once data is no longer required for the purposes for which it was collected, 44tk will securely delete or anonymise it. Where deletion is not technically feasible in the short term (for example, due to backup cycles), data will be isolated from further processing until it can be securely destroyed. You may request early deletion of your data by contacting support, subject to the retention requirements that 44tk is legally obliged to meet.

Data Security

44tk implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage for sensitive personal and financial data, access controls that limit data access to authorised personnel only, regular security assessments and vulnerability testing, and OTP-based two-factor authentication for account access.

Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights or freedoms, 44tk will notify affected users within a reasonable timeframe and will take all necessary steps to contain the breach and minimise its impact. You also have an important role in keeping your account secure — use a strong, unique password, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been compromised.

Your Data Rights

As a user of the 44tk Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the 44tk support team. We will respond to all data rights requests within 30 days of receipt.

44tk will not discriminate against you for exercising any of these rights. Where a request cannot be fulfilled in full — for example, because legal retention obligations prevent deletion — we will explain the reason and fulfil the request to the maximum extent possible. All data rights requests should be submitted via email to the support address listed at the bottom of this page.

Children and Minors

44tk is strictly an adults-only platform for users aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to 44tk without your consent, please contact our support team immediately at [email protected]. We will investigate and, if confirmed, will promptly close the account and delete all associated personal data from our systems.

Third-Party Links

The 44tk Platform does not contain links to third-party websites for commercial purposes. Any references to third-party payment services (bKash, Nagad, Rocket) or game providers (Pragmatic Play, Evolution Gaming) are operational references to services that are integrated within the 44tk Platform itself. 44tk is not responsible for the privacy practices of its game technology providers beyond the data processing agreements in place. If you navigate away from the 44tk Platform to any external site independently, that site's own privacy policy will apply and 44tk has no control over how your data is handled there.

Changes to This Privacy Policy

44tk reserves the right to update this Privacy Policy at any time. Where changes are material, we will notify registered users via the Platform at least 7 days before they take effect. Minor changes, such as corrections to contact details or clarifications that do not alter the substance of the Policy, may be made without prior notice. The date at the top of this page always reflects when the Policy was last updated.

Your continued use of the 44tk Platform after a Privacy Policy update takes effect constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must discontinue use of the Platform and may contact the support team to request account closure and deletion of your personal data, subject to legal retention obligations.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 44tk handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 5 business days. Our support team is available 24 hours a day, 7 days a week.

Email: [email protected]